Responsible Gaming
Gaming Should Be Entertainment
At lupus.org.nz, we believe online casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Gambling always carries a risk of losing money. Only gamble with money you can afford to lose, and never use gambling as a substitute for employment or financial security.
Age Verification
Online casino gambling in New Zealand is restricted to individuals aged 18 years or older. It is your responsibility to ensure you meet the legal age requirement before participating in any online gambling activities. All licensed online casinos require age verification during account registration.
If you are under 18, please do not attempt to gamble online. Gambling at a young age can lead to serious problems later in life.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following warning signs. If you recognise any of these behaviours in yourself or someone you know, help is available:
- Chasing losses by gambling more to try to recover money lost
- Gambling with increasing amounts of money to get the same level of excitement
- Feeling anxious, irritable, or restless when trying to cut down on gambling
- Hiding gambling activities or lying to friends and family about how much time or money you spend gambling
- Neglecting work, education, or personal relationships due to gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to fund gambling
- Unable to control or stop gambling despite repeated attempts
- Experiencing financial difficulties as a result of gambling
- Feeling depressed or suicidal because of gambling losses
Self-Help Tools & Responsible Gambling Features
Most reputable online casinos offer built-in tools to help you gamble responsibly. These tools include:
- Deposit Limits: Set a maximum amount you can deposit over a specific period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose before you stop playing
- Reality Checks: Receive regular notifications reminding you how long you've been playing and how much you've spent
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Voluntarily exclude yourself from an online casino for a set period or indefinitely
- Account Closure: Permanently close your account if you wish to stop gambling entirely
We encourage you to use these tools when setting up your account and to review your limits regularly.
Support Organisations & Help Services
If you or someone you care about is struggling with problem gambling, confidential help and support services are available:
New Zealand
- Gambling Helpline: 0800 654 655 (free phone and text service, available 24/7)
- Problem Gambling Foundation: www.pgf.nz โ Information, support, and counselling services
International Services
- GamCare (UK): www.gamcare.org.uk โ Free counselling and support
- GamStop (UK): www.gamstop.co.uk โ National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au โ Confidential counselling and resources
- Responsible Gambling Council (Canada): www.responsiblegambling.org โ Research and treatment information
- National Council on Problem Gambling (USA): www.ncpgambling.org โ 1-800-522-4700
These organisations provide confidential, non-judgmental support and are staffed by trained professionals who understand problem gambling.
If You Need Help
Don't suffer in silence. If you believe you may have a problem with gambling, or if someone you know does, reach out for help today. Seeking support is a sign of strength, not weakness. Recovery is possible, and professional help is available.
Contact the Gambling Helpline on 0800 654 655 or visit the Problem Gambling Foundation website to access immediate support and resources.
This information is provided for educational purposes. lupus.org.nz encourages all users to gamble responsibly and within their means. If you choose to gamble online, please do so with caution and ensure you are using a licensed, regulated casino operator.